Claritysoft Blog
Our official blog with news, technology advice, and business culture.
Top CRM Trends That Will Transform Customer Support in 2026
Customer support is no longer just reactive ticket handling. In 2026, it’s becoming proactive, predictive, and highly personalised — all powered by smarter CRM systems. If
CRM Trends to Watch in 2026: AI, Automation, and Next-Level Customer Management
As we look toward 2026, the CRM landscape is set to evolve dramatically. Businesses are adopting artificial intelligence, advanced automation, and hyper-personalization to meet customer expectations
CRM Email Marketing Trends 2026: The New Era of Hyper-Personalisation
As we step into 2026, CRM and email marketing are no longer about sending campaigns on a schedule. They’re becoming systems that anticipate user needs, read
CRM Trends in 2025: What We Know for Sure
“Never make predictions, especially about the future,” said Casey Stengel. It’s December 2025—the month when everyone starts making predictions for the upcoming year. Most of those
The Psychology of Sales: How to Influence Buying Decisions with Science
Sales isn’t just about presenting a great product—it’s about understanding how people think, feel, and make decisions. By applying behavioral psychology and proven persuasion techniques, you
Discover the CRM With Real Humans, Not Robots — Why Most “Free Support” Is a Trap
In today’s fast-moving business world, every company needs a CRM that actually helps them grow—not one that slows them down with hidden limits and surprise fees.
Mastering Social Selling: How to Close More Deals on LinkedIn and Beyond
In today’s digital-first world, buyers are more informed than ever. Traditional cold calls and email blasts are losing effectiveness, making social selling a must-have strategy for