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Customer support is no longer just reactive ticket handling. In 2026, it’s becoming proactive, predictive, and highly personalised — all powered by smarter CRM systems.

As we look toward 2026, the CRM landscape is set to evolve dramatically. Businesses are adopting artificial intelligence, advanced automation, and hyper-personalization to meet customer

As we step into 2026, CRM and email marketing are no longer about sending campaigns on a schedule. They’re becoming systems that anticipate user needs,

“Never make predictions, especially about the future,” said Casey Stengel. It’s December 2025—the month when everyone starts making predictions for the upcoming year. Most of

Sales isn’t just about presenting a great product—it’s about understanding how people think, feel, and make decisions. By applying behavioral psychology and proven persuasion techniques,

In today’s fast-moving business world, every company needs a CRM that actually helps them grow—not one that slows them down with hidden limits and surprise

In the manufacturing industry, Customer Relationship Management (CRM) software has become a key driver of operational efficiency, customer satisfaction, and long-term competitiveness. A CRM centralizes

Free CRM systems can be tempting for businesses looking to manage customer relationships without paying, but they often come with limitations that affect their effectiveness

Understanding and managing your sales pipeline is crucial for maintaining a steady flow of business and ensuring long-term success. With Claritysoft CRM, consultants and sales